FAQ'S
You’ve Got Questions - We’ve Got Answers
WHAT IS INCLUDED IN THE RENT?
The rent includes all bills and the use of all facilities including the washing machine. Cleaning of the communal areas and a gardener are also covered.
WHAT FURNITURE IS IN THE ROOM?
We provide a bed, mattress and mattress protector, wardrobe, chest of drawers and bedside table or shelf unit. Most rooms also have a desk and chair. Some rooms have armchairs.
ARE THE HOUSES LICENSED?
Yes all houses are fully licensed by West Northamptonshire Council.
HOW DO I KNOW YOU ARE GOOD LANDLORDS?
We have been members of the NRLA (National Residential Landlords Association) and have been Dash (Decent and Safe Housing) Accredited since 2014. www.dashservices.org.uk/Accreditation
DO YOU HAVE WIFI?
Of course! We have super-fast broadband with excellent coverage throughout the house from business class WiFi hubs. In most houses the download speed is over 370Mbps.
DO YOU TAKE COUPLES?
Unfortunately none of our rooms are available for couples.
WHO LIVES IN THE HOUSE?
The majority of our housemates are young professionals aged 21 – 39. They work in and around Northampton and neighboring towns.
WHAT HAPPENS IF I WISH TO LEAVE?
We simply need one month’s notice when you decide to leave us.
DO I NEED REFERENCES?
Yes, this includes previous landlord and current employment references. You will be asked to complete a tenant information form to provide the information we need to conduct referencing.
HOW DO I TAKE A ROOM?
We like to chat with and meet you before we can offer you a room as we try to fit like-minded people together in a house. After a telephone interview we’ll arrange to meet you at the house to show you around to see if the room suits your needs and maybe to meet a couple of the existing housemates.
If it works for all of us we’ll ask you for a holding payment to secure the room and we’ll stop advertising it. We will then apply the holding payment to pay part of your first month’s rent when you move in.
WHERE ARE THE HOUSES IN RELATION TO MAJOR ROADS/BUS/TRAIN?
All of the houses are close to the main link roads around Northampton. They are also located on bus routes with stops nearby. The train station is in the centre of the town and can easily be reached by bus, car or bicycle.
WHAT HAPPENS TO MY DEPOSIT?
Your deposit is placed safely and securely in the Government-run Deposit Protection Service. For more information on this service please follow the link …www.depositprotection.com/
WHAT DO I NEED TO BRING?
We supply all you need, apart from bed linen, pillows, and towels – of course, you’ll need all your personal items. The kitchen is fully equipped.